• use cow milk at refrigerator temperature (about 4°C).
• Please clean your Rapid Cappuccino System(R.C.S) every time after milk recipe (please refer to “hand wash of Rapid Cappuccino System(R.C.S)”).
• Please descale the machine.
• Please do not use frozen milk.
• Make sure air-inlet part cleaned.

Check main power, power cord, voltage and fuse. If still have this issue, please contact Nespresso.

• Check the water tank, please fill water into it if not enough water.
• Need to release pressure if a long period of non-use or new machine.
• Please descale the machine if necessary.

• Reset to factory setting.
• Reset cup quantity if you did it before.
• Please descale the machine if necessary.

• Related with different type of capsule(more strong taste, less coffee flow rate).
• Machine enter to DESCALING mode.
• Voltage not stable.
• Water inlet filter deformed or blocked because of hot water.
• Repeat brewing with same capsule which maybe cause coffee outlet blocked.

• Make sure machine not enter to DESCALING mode.
• Ambient temperature is low (please warm up the cup first)
• Please descale the machine if necessary.

• Make sure to use Nespresso capsule and the appearance not deformed.
• Please insert capsule into correct position. If still have this issue, please contact Nespresso.

1. NTC or TCO problem

• Please contact Nespresso.

2. CLEANING and DESCALING alert blink

• Machine in Menu mode. The Menu mode exits automatically after 30 sec if no actions are performed. It can be exit manually by pressing the milk button for 3 seconds.

3. DESCALING alert blink orange

• Please descale the machine if it reach alert level of decaling mode.

4. DESCALING alert blink orange and Espresso indicator blink white

• Machine in DESCALING mode, please press Espresso button to start process of descaling.

5. CLEANING alert blink orange

• Please remove Rapid Cappuccino System(R.C.S) and cleaned by dishwasher. If no dishwasher, please refer to “hand wash of cleaning Rapid Cappuccino System(R.C.S)”.

6. All coffee & milk button blink alternately

• Over heated for machine, please cool down the machine first.
• appliance will be blocked for approximately 10 minutes after emptying.

Empty the capsule container. Make sure no blocked capsule inside.

• Make sure Rapid Cappuccino System(R.C.S) has been removed.
• Make sure press the milk button at least 3 seconds
• Please remove descaling tube.

• At least 30ml milk filled into milk tank.
• Not work if milk tank filled with water.
• The milk system has not been designed to work with vegetale milk (rice, etc).

• Press the button on the side of the milk jug to remove the parts.
• Refer to section “Assembling / Disassembling of Rapid Cappuccino System”.

Make sure the machine is placed on a flat surface(If placed on a partition or a very thin surface, it will cause resonance and produce a lot of abnormal noise).

Press Espresso and Lungo button for 2 seconds.